At Novapulse Dynamics, we are committed to delivering high-quality AI-powered content services. If you are unsatisfied with your purchase, you may request a refund based on the following conditions:
1. Eligibility for Refunds
You may cancel your Subscription for a full refund within five (5) calendar days of your initial purchase. AFTER THAT, YOUR PURCHASE IS FINAL AND YOU WILL NOT BE ABLE TO CANCEL THE PURCHASE AND/OR RECEIVE A REFUND OF YOUR SUBSCRIPTION FEE AT ANY TIME.
To be considered for a refund, the client must provide a clear and valid reason explaining why the service did not meet expectations or why it failed to deliver as promised.
3. Refund Process
To initiate a refund, please contact us at info@novapulse-dynamics.com with the following:
- Your order details (invoice number, purchase date, etc.)
- A detailed explanation of the reason for your refund request.
Once your request is submitted, we will review it and respond within 3-5 business days. If approved, the refund will be processed within 7-10 business days through the original method of payment.
6. Exceptions to Refunds
We reserve the right to deny refund requests in cases of:
- Abuse of the refund policy or repeated refund requests.
- Violation of our Terms of Service.
7. Changes to the Refund Policy
Novapulse Dynamics reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy regularly.